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privacy policy

 

Privacy Policy

Effective Date: 11-06-2025
Last Updated: 11-06-2025

Welcome to App Plaza. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services through our website and mobile applications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, mobile number, and other contact details.

  • Account Data: Login details, purchase history, downloads, wishlist items, and activity logs.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, clicks, time spent, and app usage behavior.

2. How We Use Your Information

We use your data for:

  • Account creation and management.

  • Providing access to source codes, templates, themes, and other digital content.

  • Processing payments and providing invoices.

  • Communicating promotional offers and updates (opt-in only).

  • Analyzing app performance and user behavior to improve services.

3. Account Inactivity & Deletion Policy

To maintain a clean and efficient system, accounts that remain inactive for 90 consecutive days may be permanently deleted from our system. Inactivity includes:

  • No logins,

  • No downloads,

  • No wishlist or cart activity.

We will send a notification via email 7 days before account deletion. If you do not take any action, your account data and associated files will be removed from our servers.

4. Refund Policy for Code Delivery

If a customer purchases a licensed or obfuscated version of the source code (where the full original source is not provided or is intentionally protected):

  • Refunds may be considered only under the following conditions:

    • The code fails to function as described in the product listing and a reproducible technical issue is confirmed by our support team.

    • The issue cannot be resolved within 7 business days after reporting, and the buyer has not received the original or unprotected source code.

However:

  • No refund will be issued once the original source code is delivered, even in licensed or obfuscated format, if the product has been accessed, downloaded, or used, as digital products are non-returnable.

  • Obfuscation or license restriction does not automatically entitle the buyer to a refund unless the product description was misleading or incomplete.

We strongly encourage users to:

  • Review product demos, screenshots, and features before purchase.

  • Contact support with any questions about code limitations or licensing before buying.

5. Sharing & Disclosure

We do not sell or rent your personal data to third parties. We may share information with:

  • Service providers (e.g., payment gateways) under strict data privacy obligations.

  • Law enforcement or legal entities when required by law.

6. Data Retention

We retain your information:

  • As long as your account is active.

  • Up to 90 days after account inactivity (unless deleted sooner upon user request).

  • For audit or legal obligations where required.

7. Security Measures

We implement industry-standard measures to protect your data:

  • SSL encryption.

  • Regular server scans and data backups.

  • Restricted access to personal information.

Despite our efforts, no system is 100% secure, so we encourage users to maintain strong passwords and never share login credentials.

8. Your Rights

You may:

  • Request to view, update, or delete your data.

  • Close your account at any time via app settings or by contacting support.

  • Opt out of marketing emails using the unsubscribe link provided.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be notified via app notifications or email. Your continued use of the app implies consent to the updated terms.

11. Contact Us

For any questions or concerns about your privacy, please contact:
Email: support@talentfactor.org
Address: App Plaza, co-powered by TalentFactor.org, Banagalore.

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